So this happened to me today after I updated Netflix. Logging in and out didn’t help. Netflix’s app redirected to its website, ask me if I’d like to start a free trial and then proceeded to direct me to the app store. Annoying and the 1-star app reviews didn’t help. Having had a similar experience with Audible, it didn’t take much to figure it out.

 So here’s how to fix it, using Netflix Reset.

  1. Go to your home screen, double tap your home button and swipe up on Netflix to quit it. 
  2. Go to Settings, and scroll down to Netflix and tap it.
  3. Tap the “Reset” Button (see picture below)
  4. Hit home and relaunch Netflix, you should be asked to log back in. Congrats! The Netflix app should be working again!.